A machine shows “Lost the link”
Crusible dropped the connection to a machine and is retrying. What is safe, what to read while you wait, and when to bring in an admin.
- What you're seeing
- The terminal reports a lost connection or stops receiving output.
- What it means
- The browser is not receiving the machine session. The machine may still be running.
- What to do
- Check the selected machine and the connection indication. Wait for the connection result before repeating a command. Read the machine card if the connection doesn't return.
- If you do nothing
- If the pane remains quiet after a minute, check the machine card. Waiting alone doesn't confirm that a command finished.
Before restarting
Check the channel and selected machine. A terminal tab can refer to a different session from the one you expected. Don’t repeat a command with side effects until you know whether the first attempt ran.
Restart and Power off affect the machine. Their confirmation dialogs give you a chance to cancel. Reconnecting to a session is different from restarting it.
If access doesn’t return
Read the machine card’s failure detail. Permission, capacity, image availability and repository preparation failures require different corrections. A Retry action is available only for failures the application can retry. A deleted machine requires a new machine.
Give your workspace administrator the channel, machine name and visible failure message. Exclude credentials, secret values and terminal output containing them.
See Terminal for the session controls.