See the complete route index at https://docs.crusible.dev/llms.txt before following links.

# Work the inbox

Read the notification inbox in its order, open each entry where it happened, and mark read or clear what you have handled.

<!-- https://docs.crusible.dev/guides/work-the-inbox/ · doctype: how-to · role: member · reviewed: pending human review -->


The inbox opens from **Notifications** in the workspace header. The same list
is a full page at `/activity`, which is where the digest email links.
The panel and the page show the same entries in the same order:

1. A status chip for your running automation, when Crusible reports one, for
   example “Cruising · 3 tasks running”.
2. The toolbar: the **All** and **Unread** filter, then **Mark all read** and
   **Clear all**.
3. Items that last only while the app is open, such as a failed action or an
   incoming call. They stay unread until they leave the list.
4. Stored notifications, newest first.
5. **Load more**, when older notifications exist.

An entry about your own long-running work leads with a state mark. An entry
about something another person or an agent did leads with that actor's avatar.

![The Notifications panel with the Unread filter selected, the Mark all read action, and two unread entries newest first.](/docs-illustrations/work-the-inbox-paper.svg)



1. <p>Select <strong>Notifications</strong> in the workspace header. To work from a full page,
open <code>/activity</code> instead.</p>
 (Result: The Notifications panel opens and lists your entries, newest first.)

1. <p>Select <strong>Unread</strong> in the filter.</p>
 (Result: Only unread entries remain, and the filter shows their count.)

1. <p>Select an entry&rsquo;s title. An entry that groups more than one event expands in place
instead. Select <strong>Show more</strong> to list the rest of the group.</p>
 (Result: The entry's channel, message or resource opens, and Crusible marks the entry read.)

1. <p>To mark one entry read without opening it, select the unread dot at the end of
its row.</p>
 (Result: Crusible marks the entry read and you stay in the inbox.)

1. <p>Select <strong>Mark all read</strong> to mark every entry read. Select <strong>Clear all</strong> to
archive the whole list. <strong>Clear all</strong> deletes nothing.</p>
 (Result: A status line confirms how many notifications changed.)

- **If this doesn't work:** <p>If the list shows “Couldn&rsquo;t load notifications”, select
<strong>Try again</strong>. If <strong>Mark all read</strong> or <strong>Clear all</strong> fails, the list returns to
its previous state. An entry marked “Nowhere to open yet” has
no destination to open. Opening an entry still requires access to its target.
Ask a channel owner for access if the destination refuses you.</p>





The **Unread** filter shows “All caught up” when nothing
unread remains. Entries you marked read stay under **All** until you clear them.

- [Notifications](https://docs.crusible.dev/reference/notifications/) — Channel attention, in-app notices and email or push preferences.- [Set the signal dial](https://docs.crusible.dev/guides/set-the-signal-dial/) — Choose Everything, Mentions, Decisions or Muted for your channel attention.- [Keyboard shortcuts](https://docs.crusible.dev/reference/keyboard-shortcuts/) — The keyboard shortcuts in the web app, by platform, as the help panel and the command palette define them.

