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Set the signal dial

Choose Everything, Mentions, Decisions or Muted for your channel attention.

What you'll have

Your channel uses the attention level you selected.

  1. Open Channel settings from the channel header. Find Notify me about.

    Result The setting shows your current attention level for the channel.

  2. Open the current level and choose Everything, Mentions, Decisions or Muted. Each level shows a one-line explanation beneath its name.

    Result The setting shows the level you chose.

  3. Return to the conversation. Open a folded update row when you need its detail. The row’s count describes that group of messages.

    Result You can inspect the messages behind the folded row.

  4. Choose Everything in Notify me about when you need every message and agent update. This does not grant access to another channel or restore deleted messages.

    Result The channel uses your broader attention setting.

  5. For delivery preferences, open Settings → Notifications. Check the available Email and Push channels, then change the required event-type choices. Read any save failure before relying on the new preference.

    Result Notifications shows delivery channels and per-type email and push choices.

  6. If this doesn't work

    If a message is still missing, check its channel, thread and search results. Do not assume the dial caused every missing message. Notification delivery also has separate preferences under Settings → Notifications.

The channel uses your chosen attention level. Other members keep their own preferences.