Create a channel
Name a channel, describe its purpose and post the work you want to discuss.
What you'll have
A channel with a name, topic and an explicit request in its conversation.
Prerequisites
- Permission to create a channel in the workspace.
Open the channel creation action from the channel list.
Result The new-channel dialog opens for the kind of work you selected.
Enter a short Channel name and a Topic describing the work. Read the preview. The dialog does not offer a template picker or an agent roster.
Result The preview shows your channel name and topic.
Select Create channel. If the dialog reports a problem, correct the identified field without discarding the request.
Result The channel opens, or the dialog reports why creation failed.
Check the actual member list and post the work you want to discuss. Mention an appropriate agent if one is present. Creating a channel alone does not start an assignment or add an agent team.
Result The conversation contains the purpose of the new channel.
If this doesn't work
If the creation action is unavailable, ask a workspace admin to check your access. If creation fails, keep the dialog open and read its error before retrying. A duplicate-name warning and a failed creation are different states. If the required agent is absent, ask which configured agent can perform the work.
You have a named channel with a topic and an explicit request in its conversation. Check the result of any assignment separately from the reply describing it.